Microsoft Office Now Online

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Microsoft  is ready to put its popular Microsoft Office suite online, including Word, Excel, PowerPoint and OneNote. Called Microsoft Equipt, the suite will join the software giant’s online offerings of Windows Live Mail, Messenger, OneCare and Photo Gallery.Previously code-named Albany, the consumer-oriented Equipt will be available for purchase on July 15 through Circuit City’s 700 outlets nationwide. Each $69.99 one-year subscription will cover up to three home PCs, Microsoft said.

“Certainly the initial move is to capture more consumer eyeballs,” noted AMR Research analyst Jim Murphy. “Though it’s unclear at this point what the next version of Office will look like, it’s likely that it will include a mechanism for Microsoft or its partners to monetize its widespread use — whether that’s through advertising or selling other value-added services.”

Microsoft’s move to make Office a consumer-friendly online service has some long-term implications for the small-business market. Gartner Client Services Vice President Michael Silver thinks we’ll “see more subscription offerings from Microsoft as time goes on” because it would give the software giant a “more reliable” revenue stream.

The software giant’s latest move basically adapts the model of Microsoft Software Assurance for enterprises to the home market, Silver said.

“Larger small businesses already have offerings like this through Microsoft’s open-licensing program, but the pricing and licensing is more commensurate with prices businesses pay,” Silver said. “Small businesses can probably expect something like this suited to them in the future, but may have difficulty buying this version in particular because it does not contain Outlook.”

The terms of the current consumer license will prevent a small business from using Equipt, Silver noted. “Microsoft says that business use of Equipt is prohibited,” he said.

When Microsoft eventually does offer a similar model to small-business users, it could cannibalize the software giant’s existing subscriber base. However, Murphy said that is largely expected under a SaaS (Software as a Service) model.

“It would indeed represent a disruption in the way Microsoft has typically in the past collected revenue from businesses,” Murphy said. “My sense is that Microsoft will offer subscription-based pricing for small businesses, and then medium businesses and large businesses. But they’ll still offer traditional pricing models for the companies that are accustomed and comfortable buying this way.”

Consumer subscribers to Microsoft Equipt will also get the latest upgrades anytime a new version of Office or Windows Live OneCare is released. “Equipt is targeted at consumers and the annual fee allows up to three PCs in a home to use it, just like the regular Office home and student licenses,” Silver said.

Silver noted that new-version rights have always been included for enterprise Software Assurance subscribers.

Mobile Web Takes Control

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Wait. Scroll. Scroll. Tap-tap. Wait. Wait. For many years, that was the typical experience of someone surfing the Web using a mobile phone or PDA, at least in the U.S. Although some content  providers offered stripped-down versions of their sites specially designed for mobile users, most did not, and reading a page designed to be viewed on a PC on the small screen was about as much fun as sitting in a dark room reading a newspaper by flashlight.Today, the mobile Web environment is in a period of rapid change, thanks in no small part to Apple’s iPhone. From the phone’s introduction in June, 2007, through March, 2008, 5.4 million iPhones have sold, and to date developers have created more than 17,000 sites or “Web applications” optimized for the device.

But this isn’t a story about the iPhone, per se; it’s a story about designing for the mobile Web. The iPhone was just a catalyst of sorts, bringing buzz, investors, and new technology to the sector. As a result, the mobile Web design and customer experience bar has been raised.

“Mobile Web used to be WAP,” says Matt Murphy, a partner at Kleiner Perkins Caufield Byers, the venture capital firm that has started a $100 million “iFund” to develop applications for the iPhone. “Now you have a real browser and a real device. The iPhone is a game-changer.”

“From a design experience perspective, it’s changing the way people view the Web and the value of the mobile Web,” says Kelly Goto, the founder and CEO of San Francisco-based GotoDesign.

Pre-iPhone, says Cameron Moll, principal interaction designer at LDS Church and author of the influential e-book Mobile Web Design, companies typically took one of four approaches to the mobile Web: 1] do nothing and let mobile users scroll their way around sites designed for PC viewing; 2] streamline sites by removing images and styling, making them more manageable for mobile devices; 3] use stylesheets, a tool that allows developers to create different versions of a Web site for different devices; or 4] create an entirely different second site, optimized for mobile users.